PRIVACY POLICY
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company/organization details
- Any information you voluntarily provide
b. Technical Information
- IP address
- Browser type and device information
- Website usage data
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Coordinate exam scheduling and assignments
- Respond to inquiries and support requests
- Send operational communications
- Improve our website and services
- Comply with legal obligations
3. SMS Communications & Consent
uExamS sends SMS messages only to users who have provided explicit consent through our website forms or onboarding process.
a. Consent to Receive SMS
By checking the SMS consent box and submitting your information, you agree to receive SMS messages from uExamS (a DBA of Mind Crawl LLC).
Providing a phone number alone does NOT constitute SMS consent.
b. Message Types
SMS messages may include:
- Exam scheduling and assignments
- Assignment confirmations
- Reminders and arrival instructions
- Schedule changes and cancellations
- Operational updates
- Account notifications
- Customer support communications
c. Message Frequency
Message frequency varies based on:
- Assignments
- Exam activity
- Account usage
- Support interactions
d. Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
e. Opt-Out Instructions
You may opt out at any time by replying:
STOP, END, CANCEL, QUIT, UNSUBSCRIBE, REVOKE, OPTOUT, STOPALL
After opting out, you may receive a final confirmation message.
f. Help Instructions
For assistance:
Reply HELP or contact us at info@uexams.com or call 866-761-8866.
g. Voluntary Consent
Consent to receive SMS messages is not a condition of purchase, service, employment, or application.
h. No Third-Party Marketing Sharing
Mobile phone numbers and SMS consent data:
- Will NOT be sold, rented, or shared with third parties for marketing purposes
- Will only be used for operational communications related to uExamS services
4. How We Share Information
We may share your information only:
- With trusted service providers (e.g., Twilio) to operate our services
- When required by law
- To protect our rights or users
We do not sell personal data.
5. Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure.
6. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Withdraw consent for communications
8. Third-Party Services
We may use third-party services to operate our website and communications. These providers are contractually obligated to protect your information.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
10. Contact Us
uExamS (a DBA of Mind Crawl LLC)
Email: info@uexams.com
Phone: 866-761-8866
Website: https://www.uexams.com